What does Brooklyn Coop FCU do with your personal information? 

Brooklyn Coop collects nonpublic, personal information about you from the following sources:
• The application information you provided to obtain membership or other products or services at the credit union
• Your account balances, payment history, and overdraft history at the credit union
• Your loan information, either in connection with collecting on it or servicing it, including a credit report.

We limit access to nonpublic information about our members and former members to our employees; to credit reporting agents; to the providers of data processing services such as our ATM/debit cards; to professional third-party providers such as our attorneys or auditors; and to government agencies with appropriate authorization such as the the New York State Division of Child Support Enforcement.

Employees are educated on the importance of maintaining the confidentiality of customer information and on the principles reflected in this privacy notice.

CardNav and Mobile App 

Our mobile banking app periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. End Users can change their location permissions at any time in their device settings.

Anti-Discrimination 

In accordance with federal law and U.S. Department of the Treasury policy, this institution is prohibited from discriminating based on race, color, national origin, sex, age, or disability. Submit a complaint of discrimination, by mail to U.S. Department of the Treasury, Office of Civil Rights and Equal Employment Opportunity , 1500 Pennsylvania Ave. N.W., Washington, D.C. 20220, (202) 622-1160 (phone), (202) 622-0367 (fax), or email crcomplaints@treasury.gov (email). File a complaint here